Resources & Best Practices

    Process knowledge, role profiles, board structures, and best practices for excellent demand management.

    Featured Articles

    Guide

    Demand Management: The Complete Guide

    Everything you need to know about establishing a successful demand management process, from strategy to execution.

    12 min read
    Best Practice

    Best Practices for IT Demand Boards

    How to set up an effective IT demand board, structure decision processes, and engage stakeholders.

    8 min read
    Governance

    Governance Structures in IT Demand Processes

    Roles, boards, and escalation paths: How to build sustainable governance for your demand management.

    9 min read
    Guide12 min

    Demand Management: The Complete Guide

    Everything you need to know about establishing a successful demand management process, from strategy to execution.

    Read more
    Best Practice8 min

    Best Practices for IT Demand Boards

    How to set up an effective IT demand board, structure decision processes, and engage stakeholders.

    Read more
    Role Profile6 min

    The Role of the IT Demand Manager

    Tasks, responsibilities, and competencies: a complete role profile for the IT Demand Manager in the modern IT organization.

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    Process Knowledge10 min

    Enterprise Architecture & Demand Management

    How Enterprise Architecture and Demand Management work together and why integrated governance is critical.

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    Governance9 min

    Governance Structures in IT Demand Processes

    Roles, boards, and escalation paths: How to build sustainable governance for your demand management.

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    Role Profile7 min

    The IT Solution Architect in the Demand Process

    How the Solution Architect operates in the demand process, what competencies are needed, and how AI is changing the role.

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    Compliance11 min

    Compliance-Driven Requirements Analysis

    NIS2, ISO 27001, and GDPR: How to systematically integrate compliance requirements into the demand process.

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    Process Knowledge14 min

    From Demand to Decision: The Ideal Process Flow

    A step-by-step process model for transforming IT demands into data-driven decisions.

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    Framework10 min

    Portfolio Rationalization: Methods & Frameworks

    TIME model, TCO analysis, and strategic assessment: an overview of the key methods for portfolio optimization.

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    Board & Controls8 min

    The IT Demand Board: Composition & Responsibilities

    Who sits on the IT Demand Board? What decisions are made? A practical guide to board structure.

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    AI & Innovation9 min

    Agentic AI in Demand Management

    How AI agents automate the demand process and what changes this means for IT organizations.

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    Management7 min

    Stakeholder Management in IT Demand Processes

    Best practices for engaging business stakeholders, IT architects, and compliance officers.

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    Knowledge That Improves Your Process

    Our resources help IT organizations establish best practices and take demand management to the next level.

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